Terms and Conditions — Starfay
Last updated: August 7, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Starfay platform ("Platform"), operated by Starfay ("Company", "we", "us", or "our"). By creating an account or using the Platform, you agree to be bound by these Terms.
1. About Starfay
Starfay is a marketplace that connects brands ("Brands") with creators ("Creators") across three categories:
- AI influencers: virtual characters generated with artificial intelligence, listed by the Creator who produces them.
- AI creators: professionals who produce AI-generated content on commission. What is contracted is their production work, not an audience.
- Human influencers: real individuals with their own audience on third-party social platforms.
The Platform facilitates the discovery of these listings, direct communication between parties, and the management of collaboration agreements, including payment processing via escrow.
Starfay acts solely as an intermediary. We are not a party to any collaboration agreement entered into between Brands and Creators.
2. Eligibility
To use the Platform you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Platform under applicable law
- Provide accurate, complete, and current registration information
By registering, you represent and warrant that you meet all of the above requirements.
3. Account Registration
You may register as a Brand or as a Creator. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at legal@starfayglobal.com if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
4. Creator Listings
Creators may publish up to five AI influencer listings, one AI creator service listing, and one human influencer listing. By publishing any listing, you represent and warrant that:
- All information in the listing is accurate and not misleading
- You hold all rights necessary to publish the content included in the listing
- The content complies with the terms of service of any third-party platform on which it is published
For AI influencer listings, you additionally represent and warrant that the character is an original creation, does not infringe upon the intellectual property, likeness, or rights of any third party, and is not presented as, or confusable with, a real identifiable person.
For human influencer listings, you additionally represent and warrant that you are the person described in the listing and are at least 18 years of age; that you own or are licensed to use every image and metrics screenshot you upload; that the audience figures and social media accounts you provide are your own, accurate, and not artificially inflated; and that you consent to the publication of your name, image, and audience data on the Platform.
For AI creator service listings, you additionally represent and warrant that the portfolio samples you publish are your own work or work you are authorized to display, and that you hold the rights necessary to deliver the commissioned work to Brands.
Starfay reserves the right to remove any listing that violates these Terms or that we deem inappropriate at our sole discretion.
5. Collaboration Agreements
When a Brand and a Creator agree to collaborate, a contract is created within the Platform. This contract constitutes a binding agreement solely between the Brand and the Creator. Starfay is not a party to this agreement and assumes no liability for its performance or non-performance by either party.
Both parties are responsible for clearly defining the scope, deliverables, timeline, and terms of the collaboration before confirming the contract.
6. Payments and Escrow
All payments are processed through Stripe. When a Brand funds a contract, the payment is held in escrow until the collaboration is completed and approved.
Platform fee: Starfay charges a flat commission of 20% on the total contract value, deducted from the Creator's payout at the time of escrow release.
Escrow release: Funds are released to the Creator when the Brand approves the deliverable, or automatically after 7 days following the Creator marking the contract as delivered, unless a dispute is opened.
Refunds: Brands may request a full refund while the contract is in escrow and no deliverable has been approved. Once escrow is released, refunds are not available except as determined through the dispute resolution process.
Starfay is not a bank or payment institution. Payment processing is subject to Stripe's Terms of Service, available at stripe.com/legal.
7. Disputes
If a Brand or Creator believes the other party has not fulfilled their obligations under the collaboration agreement, they may open a dispute through the Platform. Starfay may, at its sole discretion, review the dispute and make a final determination regarding escrow release or refund. Starfay's decision in dispute matters is final.
Starfay is not obligated to mediate disputes and reserves the right to refer parties to resolve disputes independently.
8. Prohibited Conduct
You agree not to use the Platform to:
- Publish AI influencer profiles that replicate the likeness of real, identifiable individuals without their explicit consent
- Create or distribute content that is defamatory, obscene, hateful, or violates applicable law
- Engage in fraudulent activity, including fake reviews, false listings, or misrepresentation
- Circumvent the Platform's payment system by conducting transactions outside of Starfay
- Attempt to access, scrape, or interfere with the Platform's systems or data
- Use the Platform for any purpose that violates the terms of any third-party platform (Instagram, TikTok, YouTube, etc.)
Violation of these prohibitions may result in immediate account suspension and forfeiture of any funds held in escrow.
9. Intellectual Property
All content on the Platform — including the Starfay name, logo, design, and software — is the exclusive property of Starfay and is protected by applicable intellectual property laws.
Creators retain ownership of their AI influencer characters and associated content. By listing on the Platform, Creators grant Starfay a non-exclusive, royalty-free license to display their content on the Platform for promotional and operational purposes.
10. Affiliate and Ambassador Programs
Starfay may offer affiliate and ambassador programs that allow Creators to earn additional income by referring new users to the Platform. Program terms, commission rates, and eligibility requirements are subject to change at Starfay's sole discretion and will be communicated through the Platform.
11. Disclaimer of Warranties
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. Starfay does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy, completeness, or usefulness of any content on the Platform.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Starfay, its operator, and its employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of revenue, loss of data, or loss of business opportunity.
Our total aggregate liability to you for any claim arising out of these Terms or your use of the Platform shall not exceed the total fees paid by you to Starfay in the twelve (12) months preceding the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Starfay, its operator, and its employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.
14. Dispute Resolution
Before pursuing any other remedy, the parties agree to attempt in good faith to resolve any dispute arising under these Terms by contacting Starfay support and allowing a reasonable period for a response. Nothing in these Terms limits any mandatory rights you may have under the consumer protection laws of your country of residence.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email or through a notice on the Platform. Your continued use of the Platform after such notification constitutes your acceptance of the updated Terms.
16. Termination
Starfay reserves the right to suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, any pending escrow amounts will be handled in accordance with Section 6 and Section 7 of these Terms.
17. Language
These Terms are published in English, Spanish, Portuguese, and Japanese. The English version is the authoritative version. In the event of any discrepancy between the English version and a translation, the English version shall prevail, except where the law of your country of residence requires otherwise.
18. Contact
For questions regarding these Terms, please contact us at:
Starfay
Email: legal@starfayglobal.com
Website: https://starfayglobal.com
By creating an account on Starfay, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
